Last updated: March 28, 2026
These Terms of Service govern your use of the CarbonSync website and platform (collectively, "Services") provided by CarbonSync AB ("CarbonSync", "we", "us"). By accessing or using the Services, you agree to be bound by these terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
Our registered address is Stureplan 4C, Stockholm 114 35, Sweden. Contact: [email protected].
CarbonSync provides a software platform for carbon emission tracking, GHG inventory management, and CSRD compliance reporting. The platform includes data collection tools, calculation engines, reporting modules, and audit trail functionality.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.
To access the platform, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other security breach. CarbonSync is not liable for any loss resulting from unauthorized use of your account that occurs without our fault.
You may not share account credentials, create accounts for automated access without prior written consent, or register on behalf of someone else without their authorization.
You agree to use the Services only for lawful purposes and in accordance with these terms. You must not:
You retain ownership of all data you upload to or generate within the platform ("Customer Data"). By using the Services, you grant CarbonSync a limited license to process Customer Data solely for the purpose of providing the Services.
We implement appropriate technical and organizational measures to protect Customer Data. We will not access Customer Data except as necessary to provide support, maintain the platform, or as required by law. We will not sell or disclose Customer Data to third parties for their own purposes.
You are responsible for the accuracy of data you input and for ensuring you have the right to provide that data to us.
The platform, software, documentation, methodology frameworks, and all related intellectual property are owned by CarbonSync or its licensors. Nothing in these terms transfers any IP ownership to you. You may use the Services as permitted under these terms and your subscription agreement.
Feedback, suggestions, or ideas you provide about the Services may be used by CarbonSync without restriction or compensation.
Subscription fees are set out in your order form or on our pricing page. Fees are invoiced in advance on a monthly or annual basis as selected. All fees are exclusive of VAT or other applicable taxes, which will be added where required.
Payment is due within 30 days of invoice. We reserve the right to suspend access to the platform for accounts with overdue balances after written notice.
We may update pricing with 60 days written notice. Continued use after the notice period constitutes acceptance of the new pricing.
To the fullest extent permitted by applicable law, CarbonSync's total liability to you for any claim arising out of or relating to these terms or the Services shall not exceed the fees paid by you in the 12 months preceding the claim.
CarbonSync shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
The Services are provided "as is" without warranty of any kind. We do not warrant that the Services will be uninterrupted, error-free, or that any specific emission calculation will satisfy regulatory requirements in your jurisdiction. Carbon accounting standards and regulatory requirements change; it is your responsibility to verify that your disclosures comply with applicable law.
Each party agrees to keep the other party's confidential information strictly confidential and not to disclose it to third parties without prior written consent, except as required by law or as necessary to provide the Services.
These terms remain in effect for the duration of your subscription. Either party may terminate for material breach that is not cured within 30 days of written notice. Upon termination, your right to access the platform ceases. We will make Customer Data available for export for 60 days following termination, after which it will be deleted.
These terms are governed by Swedish law. Any disputes shall be resolved by the courts of Stockholm, Sweden, unless applicable consumer protection laws provide otherwise.
We may update these terms from time to time. Material changes will be communicated via email or prominent notice in the platform at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
Questions about these terms:
CarbonSync
Stureplan 4C, Stockholm 114 35, Sweden
[email protected]